In an unexpected twist, Disney has decided to allow a wrongful death lawsuit to proceed in court after initially insisting the case be moved to private arbitration. This decision comes following public backlash against the entertainment giant’s initial stance that a man who lost his wife after she dined at a Walt Disney World restaurant couldn’t sue due to the terms agreed upon while signing up for a Disney+ free trial in 2019.

The controversy began when Disney’s lawyers argued that Jeffrey Piccolo, who had subscribed to Disney+ and used its My Disney platform, was bound by an arbitration clause covering “all disputes.” Piccolo had sued Disney and Raglan Road Irish Pub in Disney Springs after his wife, Kanokporn Tangsuan, tragically died from an allergic reaction to a meal, despite assurances from the restaurant staff that her food was free of allergens.

In a recent statement, Disney waived its arbitration rights, allowing the lawsuit to continue in court. “At Disney, we strive to put humanity above all other considerations,” said Josh D’Amaro, chairman of Disney Experiences. “Given the unique nature of this case, we believe a sensitive approach is warranted to expedite resolution for the family.”

The case has drawn national attention, not only for the tragic loss but also for its implications for Disney+ subscribers who might seek legal redress for issues unrelated to the streaming service. Plaintiff’s attorney, Brian R. Denney, underscored the importance of the right to a jury trial, calling attempts to circumvent it by corporations “troubling.”

The lawsuit aims to hold Disney and the restaurant accountable and highlights the broader issue of food allergy awareness and corporate responsibility. Piccolo seeks justice for his wife and hopes to bring about positive changes in food preparation policies.

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Source: Pocharapon Neammanee